Frequently Asked Questions

Are your paper products fountain pen friendly?

Yes, we prioritize high-quality, bleed-resistant paper. Most of our notebooks and planners are specifically tested for compatibility with fountain pens and heavy ink usage.

Do you offer international shipping?

We currently ship to over 30 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.

How can I track my order?

Can I cancel or modify my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately for assistance.

Are your products eco-friendly?

Sustainability is core to our values. We source FSC-certified paper and work with artisans who use soy-based inks and recycled materials whenever possible.

Do you offer gift wrapping services?

Yes, we offer premium Japanese-inspired gift wrapping. You can select this option on the cart page before proceeding to checkout.